SHIPPING PROTOCOLS
DOMESTIC DISPATCH
We operate exclusively within Australia to guarantee rapid transit times and prevent compound degradation. All orders are processed and dispatched within 24 business hours of payment clearance.
Express Delivery
We utilize premium domestic couriers with full tracking. Expect delivery within 1-3 business days depending on your state and proximity to major metro hubs. Express Shipping is complimentary on all orders over $150 — otherwise a flat $15 fee applies.
Packaging Integrity
Research compounds are highly sensitive. All vials are secured in impact-resistant, light-blocking packaging to ensure the lyophilized powder remains completely stable and intact upon arrival.
Order Tracking
Once your transfer is sighted by our operations team, you will receive an automated email containing your unique tracking number. Please allow up to 12 hours for the tracking link to update in the courier's system.